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2009 G37S + HTC Evo Phone = Unhappiness

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Old Jun 12, 2010 | 07:18 PM
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2009 G37S + HTC Evo Phone = Unhappiness

I bought a new HTC Evo Android phone last Wednesday to replace a Palm Pre. Like the Pre, it will pair correctly with my 2009 Infiniti G37S. However, it doesn't work correctly. I can use the car to place a call, and it will dial the phone, and you can hear the speakers click a bit and then it immediately switches the voice to the phone and will not continue through the car. Does the same thing if I initiate the call from the phone. It will interact with the car for a split second and then revert back to the handset. If someone calls ME, the car rings, and I can answer the phone call from the car, then it acts like it loses the call, but the phone has answered- the caller hears nothing, my stereo returns to music and the map returns. I don't have a problem using my Treo bluetooth headset with the Evo.

I tried deleting the phone pairing from the car and re-pairing (interestingly, there is no option that I could find to delete the pairing on the phone). Made no difference. There are no "advanced" bluetooth settings on the car. The only advanced setting on the phone is "ftp", which is not relevant.

This is extremely upsetting. Never had such a problem with the Pre- it worked fine. One would think that a 2009 high-end car and a 2010 phone would have no problems. Is anyone else having this type of problem? Any other HTC Evo users out there? I searched and see lots of people with various types of bluetooth problems with all kinds of phones, but not this exact combination.

I will, of course, contact the dealership and share any info I discover. But I have a bad feeling about this. Any suggestions would be appreciated. Thanks

Last edited by maxtog; Jun 12, 2010 at 07:53 PM.
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Old Jun 15, 2010 | 05:52 PM
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SOLVED

Although I am not sure why, though. I did the same thing as before- I deleted the car from the phone, I deleted the phone from the car, repaired it again and after the pairing, the calls would transfer from the phone audio to the car audio.

Since this last time, I had rebooted the phone (actually, I think it is the first time I had ever rebooted it since I got it). Not sure if that was the key, but it works!!!

Unfortunately, I can't get the phonebook from the Evo transfered to the car, though. It was easy on the Pre. On the EVO, I choose the option on the car, it says to use the transfer option on the phone and use the passcode of "1234" when prompted". The phone "disconnects" the bluetooth from the car, and sits there and does nothing. Eventually the car will timeout with "failed" and then the phone will reconnect to the car. I tried various different options with no results. At least I can use the phone with the car now, even if I had to manually program every number in by hand :/
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Old Jul 3, 2010 | 02:03 PM
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Phonebook issue

Originally Posted by maxtog
SOLVED

Unfortunately, I can't get the phonebook from the Evo transfered to the car, though. It was easy on the Pre. On the EVO, I choose the option on the car, it says to use the transfer option on the phone and use the passcode of "1234" when prompted". The phone "disconnects" the bluetooth from the car, and sits there and does nothing. Eventually the car will timeout with "failed" and then the phone will reconnect to the car. I tried various different options with no results. At least I can use the phone with the car now, even if I had to manually program every number in by hand :/
I have a 2010 G37 Sedan and mine did the samething with my HTC EVO, however, it seems that after a few tries it actually did d/l the phonebook to the car. I'm not too sure if it just take some time for it to d/l all the addresses.
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Old Jul 3, 2010 | 03:53 PM
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Originally Posted by TakaBlackG35
I have a 2010 G37 Sedan and mine did the samething with my HTC EVO, however, it seems that after a few tries it actually did d/l the phonebook to the car. I'm not too sure if it just take some time for it to d/l all the addresses.
Your timing is interesting. There was an update to the Android "Bluetooth File Transfer" program today. So I updated the phone and tried the procedure in the G37 again. It got further this time than last. On the car I choose to download phonebook, then in the app I tell it to send contacts, select all, send, choose the car, and the two actually start talking to each other (I see a transfer progress dialog on both). However, it aborts within one second- the phone saying transfer successful and the car saying "transfer failed". No contacts are transfered. So I tried dozens of permutations- starting the phone first, car first, same time, different locations throughout the interior, just one contact, many contacts, wiping the cache, etc. It simply will not work

But thanks for sharing your information, seems like you are lucky and I am not.
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Old Jul 4, 2010 | 01:09 AM
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it pairs fine with my htc desire running android 2.1 and i can receive and make calls but cant seem to transfer the contacts no matter what i try
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Old Aug 24, 2010 | 06:24 PM
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Great news!!!! A new version of the Bluetooth FIle Transfer program came out today and IT FIXED THE PROBLEM WITH PHONEBOOK TRANSFERS!

In 3 or 4 seconds, all my contacts transferred flawlessly to my 2009 G37S! For those monitoring this thread- no version of Bluetooth File Transfer prior to 3.50 will work, but 3.50 does seem to be the solution. Thanks so much for pointing it out- yes, it is magic.

Still unfortunate that we have to use a 3rd party app to transfer the contacts, but I am very glad there is a solution. This solution might work for any Android/HTC phone that has had past problems with transferring the phonebook to any Infiniti. Enjoy!
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