Vossen experience
01-23-2012, 06:06 PM
#32
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I'm very disappointed in Vossen at this point... My CV3's held up for about 1 month before chipping and peeling... I should state that the wheels were no abused in ANY way.
I can not believe I paid $2400+ from CARID for a set of cast wheels... I could of gotten so much more. Never again!
I can not believe I paid $2400+ from CARID for a set of cast wheels... I could of gotten so much more. Never again!
I'm a little lost at this point. There seems to be no PM, email or call made to Vossen or CARID about the chipping and peeling issue, also there is no record of these wheels being sold to you by CARID.
I don't think its fair for you to be bashing Vossen when you have not made any attempt to let anyone know about the issue and there is no trace of you even purchasing these wheels.
Please email me with more information. jav@vossenwheels.com
Thanks
01-23-2012, 09:13 PM
#33
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Excuse me? When did I say I purchased these wheels from Illinois? I live in two different states and travel between the two. I bought them when I was in CA. I haven't been on this thread in a day or so because I am working and don't have further time for this. I will definitely be emailing you and my comments will not end on this forum! You have enraged me sir by attempting to portray me as a liar!
Edit* I would also like to point out that when I did contact Vossen, I was told to contact CARID and work out the issues with them. The fact that CARID supposedly never contacted you does not speak well of them to me. I think a credit card dispute is inbound.
Further Edit** I would also like to point that your staff responded to this thread only a few hours ago and because I didn't get a chance to read any of your responses and send an email or PM within a few hours of a post I must be a liar? Are you guys freaking kidding me? Some of us have jobs during the day that do not afford us the luxury of playing online during business hours!
Edit* I would also like to point out that when I did contact Vossen, I was told to contact CARID and work out the issues with them. The fact that CARID supposedly never contacted you does not speak well of them to me. I think a credit card dispute is inbound.
Further Edit** I would also like to point that your staff responded to this thread only a few hours ago and because I didn't get a chance to read any of your responses and send an email or PM within a few hours of a post I must be a liar? Are you guys freaking kidding me? Some of us have jobs during the day that do not afford us the luxury of playing online during business hours!
Last edited by Jesse_G37; 01-23-2012 at 09:32 PM.
01-23-2012, 10:02 PM
#35
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The following is definitely a professional attemp to help me; "I don't think its fair for you to be bashing Vossen when you have not made any attempt to let anyone know about the issue and there is no trace of you even purchasing these wheels."
I will not be back on this thread for a little while ( just FYI in case anyone wants to make more accusations about my lack of presence equalling dishonesty), I'm sitting at ohare preparing to fly back to LA. I'm definitely going to need a drink before the flight after this BS... WTF...
Holy hell am I glad I bought my Volks... LMFAO
01-23-2012, 10:08 PM
#37
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I'm not that one that started down this route am I? Everything was fairly civil until I didn't respond in the required amount of time and it automatically made me a liar. I'm sorry man but if you were in my shoes with a similar situation you would be feeling me on this. I know they are your buddies and all.
I just came on here to help warn other about this garbage and now I'm on trial... No good dead goes unpunished...
I just came on here to help warn other about this garbage and now I'm on trial... No good dead goes unpunished...
01-23-2012, 10:25 PM
#40
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I agree with you on this 100% on this point and I will not post anything further on this here. Sorry OP
01-23-2012, 10:37 PM
#41
Will all the fanboys please stop intervening in this and let the disgruntled customer and the representatives from Vossen work this out between themselves? Both parties seem to be grownups and can handle this without all the interjection that's just making things more confusing for others trying to follow the thread. Vossen reps seem to be completely capable of speaking for themselves and nobody needs the incessant commentary and defense of Vossen from people who are not involved in the situation. Thanks.
Jesse if you haven't already, I strongly encourage you to try to contact the Vossen reps personally (PM, call, or email) as doing it here on the forum will only be inundated with all of their satisfied customers who will give you their viewpoint of how wonderful Vossen has been to them even though you are the one having the issue. I'd encourage Vossen reps to try to contact the customer via PM if you are trying to ascertain the actual issue and correct it. This is only my opinion, trying to be as impartial as possible and hopefully facilitate a solution that's satisfactory to everyone involved.
Jesse if you haven't already, I strongly encourage you to try to contact the Vossen reps personally (PM, call, or email) as doing it here on the forum will only be inundated with all of their satisfied customers who will give you their viewpoint of how wonderful Vossen has been to them even though you are the one having the issue. I'd encourage Vossen reps to try to contact the customer via PM if you are trying to ascertain the actual issue and correct it. This is only my opinion, trying to be as impartial as possible and hopefully facilitate a solution that's satisfactory to everyone involved.
01-23-2012, 11:20 PM
#43
SUPPORT AUTHENTICITY!
Will all the fanboys please stop intervening in this and let the disgruntled customer and the representatives from Vossen work this out between themselves? Both parties seem to be grownups and can handle this without all the interjection that's just making things more confusing for others trying to follow the thread. Vossen reps seem to be completely capable of speaking for themselves and nobody needs the incessant commentary and defense of Vossen from people who are not involved in the situation. Thanks.
Jesse if you haven't already, I strongly encourage you to try to contact the Vossen reps personally (PM, call, or email) as doing it here on the forum will only be inundated with all of their satisfied customers who will give you their viewpoint of how wonderful Vossen has been to them even though you are the one having the issue. I'd encourage Vossen reps to try to contact the customer via PM if you are trying to ascertain the actual issue and correct it. This is only my opinion, trying to be as impartial as possible and hopefully facilitate a solution that's satisfactory to everyone involved.
Jesse if you haven't already, I strongly encourage you to try to contact the Vossen reps personally (PM, call, or email) as doing it here on the forum will only be inundated with all of their satisfied customers who will give you their viewpoint of how wonderful Vossen has been to them even though you are the one having the issue. I'd encourage Vossen reps to try to contact the customer via PM if you are trying to ascertain the actual issue and correct it. This is only my opinion, trying to be as impartial as possible and hopefully facilitate a solution that's satisfactory to everyone involved.
Thank you.
01-24-2012, 11:47 AM
#44
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Excuse me? When did I say I purchased these wheels from Illinois? I live in two different states and travel between the two. I bought them when I was in CA. I haven't been on this thread in a day or so because I am working and don't have further time for this. I will definitely be emailing you and my comments will not end on this forum! You have enraged me sir by attempting to portray me as a liar!
Edit* I would also like to point out that when I did contact Vossen, I was told to contact CARID and work out the issues with them. The fact that CARID supposedly never contacted you does not speak well of them to me. I think a credit card dispute is inbound.
Further Edit** I would also like to point that your staff responded to this thread only a few hours ago and because I didn't get a chance to read any of your responses and send an email or PM within a few hours of a post I must be a liar? Are you guys freaking kidding me? Some of us have jobs during the day that do not afford us the luxury of playing online during business hours!
Edit* I would also like to point out that when I did contact Vossen, I was told to contact CARID and work out the issues with them. The fact that CARID supposedly never contacted you does not speak well of them to me. I think a credit card dispute is inbound.
Further Edit** I would also like to point that your staff responded to this thread only a few hours ago and because I didn't get a chance to read any of your responses and send an email or PM within a few hours of a post I must be a liar? Are you guys freaking kidding me? Some of us have jobs during the day that do not afford us the luxury of playing online during business hours!
And I did not expect you to respond to us in a few hours.. what I meant was that in the last month or two we have not had any PM's, email or calls regarding any CV3 wheels on a G37 chipping or peeling. So no one in our company is aware of the situation. That's all I'm saying. I just think you should give us a chance to solve your problem before you publicly bash our company.
Can you just please email me your invoice from CARID and let me know who you talked to over there about the wheels chipping and peeling. Also please email some pictures of the defects. As soon as I receive this information from you I will ship you our brand new replacements.
Thanks
Jav
jav@vossenwheels.com