Fix for Bluetooth Audio Streaming Issues - Need People who have had it fixed

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01-31-2018, 01:36 PM

presidentsdad

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Fix for Bluetooth Audio Streaming Issues - Need People who have had it fixed

Hey All,
I was wondering if anyone has had in Infiniti's words: "Audio streaming via Bluetooth is “choppy” or “clipped.”" and has had the dealer apply the ITB10-066d TSB fix. If so, did it fix your problems?

http://www.infinitig37.com/TSB/ITB10-066d.pdf

I have this exact problem, but since my car is out of warranty I'd like to know if it fixes the issue before I pay to have it done? I personally don't think it's the iphone's iOS 11.x issue because my phone plays bluetooth audio just fine on just about every bluetooth device I have (except my G37).

Thanks in advance.

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02-01-2018, 09:11 AM

presidentsdad

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Alternatively, what version of the software do you have? It can be found by going to info > navigation version. My version is X1U62008 which is definitely NOT the latest.

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02-12-2018, 12:02 PM

presidentsdad

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Anyone??? For those with iPhone 6s and newer and iOS 11.x and are NOT having problems, what is your software version on the Audio System? Perhaps you have the fix and do not yet know it.

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02-12-2018, 12:06 PM

LssThanThree

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I've had that TSB applied on my 2010 G37 and still have those issues on an iPhone X/7 Plus. I switched to the Galaxy S8 for a week and had absolutely no issues with making and receiving bluetooth phone calls. It's definitely a compatibility issue with iOS and the software Infiniti is using for their bluetooth connectivity with iPhones.

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02-16-2019, 01:59 PM

nonlinearedits

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Anyone find a fix for this? They charged me $75 to update the software at the dealer despite being under warranty and it’s still choppy as hell. I got a brand new Q60 as a loaner for a week and it wouldn’t hold a Bluetooth connection with an iPhone for longer than 5 seconds. My wife has a cx5 and my phone works absolutely fine in it. This is really really shooting considering I commute 3 hours a day and have to talk on the phone for work a lot and I’m yelling at the speaker phone for people to hear me